Position Overview:

The Advanced Aesthetic Injector is responsible for delivering exceptional patient care through elective cosmetic procedures such as injections, facials, and laser treatments. The role includes performing patient consultations, maintaining detailed medical records, and ensuring high standards of safety, efficacy, and patient satisfaction.

At Karee Hays Esthetics, we are dedicated to your well-being and professional growth. Here’s what we offer:

• Competitive Base Salary + Performance Bonuses – We recognize and reward your hard work.
• Employee Product + Treatment Perks – Enjoy the same exceptional experience you help create for others.

Education & Experience

• Preferred: Minimum of 5 years of experience in aesthetic procedures.

Qualifications

Nurse Practitioner (NP):

• Graduate of an accredited Nurse Practitioner Program.
• Current Advanced Practice Registered Nurse (APRN) licensure.*
• Current Registered Nurse (RN) licensure.*
• Certified by the American Association of Nurse Practitioners (AANP) or the American Nurse Credentialing Center (ANCC).

Physician Assistant (PA):

• Graduate of an accredited Physician Assistant Program.
• Current Physician Assistant (PA) licensure.*
• Certified by the National Commission on Certification of Physician Assistants (NCCPA).

Essential Skills & Abilities

• Comprehensive knowledge of skin care treatments, pathology, and aesthetics.
• Strong problem-solving and analytical abilities.
• Expertise in dermatology and aesthetic medicine.
• Excellent communication and interpersonal skills.
• Team-oriented with a collaborative approach.
• Highly organized and detail-oriented.
• Capable of managing multiple tasks and projects effectively.
• Demonstrates respect and empathy toward patients and colleagues.
• Passionate about addressing patient needs and delivering exceptional results.

Primary Responsibilities

• Provide direct patient care aligned with clinic guidelines and state-authorized practice standards.
• Perform injections, facials, laser treatments, and other aesthetic procedures as appropriate to training and experience.
• Conduct thorough patient consultations, including medical histories and pre/post-procedure photography.
• Maintain comprehensive and accurate medical records, documenting treatments, medications, and patient education.
• Deliver follow-up communication to patients, ensuring understanding of their treatment plan and outcomes.
• Coordinate retention efforts through personalized correspondence and care plans.
• Track referral sources and express gratitude through letters and consultation follow-ups.

Secondary Responsibilities

• Ensure patients are informed about being treated by a registered nurse, as applicable.
• Collaborate with the supervising physician on delegated patient services and establish care guidelines.
• Maintain treatment rooms and work areas in compliance with OSHA and company standards.
• Manage injectable product inventory, ensuring accurate tracking and timely restocking.
• Participate in training, continuing education, and maintaining knowledge of the latest aesthetic trends and technologies.

Work Environment

The Advanced Aesthetic Nurse Injector works in a professional clinical setting, providing exceptional patient experiences while upholding the clinic's high standards of care. This position requires a proactive, empathetic, and team-driven individual who is passionate about aesthetics and wellness.

Position Overview:
As the Director of Clinical Sales and Operations, you will oversee the daily operations, administrative processes, and clinical efficiency of our clinic. Your role will focus on driving business growth and sales, optimizing clinical systems, and maintaining outstanding patient experience. You will be a key leader in creating a collaborative, high-performing team environment and ensuring that our clients receive the highest standard of care.

Front Desk & Daily Operations Management

• Oversee all aspects of front desk operations, ensuring seamless daily workflows and an exceptional client experience.
• Manage appointment scheduling, rescheduling, and waitlist optimization to maximize provider efficiency.
• Handle client communications, including phone calls, emails, and in-person inquiries, ensuring prompt and professional responses.
• Process transactions, including payments, refunds, and gift card sales, while maintaining accurate financial records.
• Ensure all patient paperwork, consents, and treatment forms are completed, organized, and compliant with clinic policies.
• Manage opening and closing procedures, ensuring the clinic is prepared for daily operations and properly secured at the end of the day.

Staff Supervision & Training

• Supervise front desk team members, assigning tasks, monitoring performance, and providing ongoing coaching.
• Develop and implement structured training programs for new hires and ongoing education for existing staff.
• Assist in the hiring and onboarding process, ensuring new team members align with clinic values and standards.
• Conduct regular performance reviews, providing constructive feedback and setting measurable goals for team growth. 
• Foster a supportive, team-oriented work environment that encourages accountability and excellence in client service.

Inventory & Supplies Management

• Manage treatment room and retail inventory, ensuring adequate stock levels of professional backbar products and retail items.
• Coordinate with vendors and suppliers to place orders, track shipments, and reconcile inventory discrepancies.
• Conduct regular monthly inventory audits and implement efficient stock management practices to minimize waste and loss.
• Ensure promotional materials, brochures, and client education resources are well-stocked and up-to-date.

Financial & Operational Reporting

• Reconcile daily and weekly deposits and credit card statements, ensuring accurate financial tracking and reporting.
• Monitor key performance indicators (KPIs), including revenue, client retention, and service utilization, to support business growth.
• Assist in compiling financial reports via Quickbooks and operational data to inform strategic decision-making.
• Attend quarterly tax planning meetings and ensure the team has all necessary information.
• Work closely with leadership to analyze trends, optimize pricing strategies, and improve profitability.

Operational Process Improvement

• Develop, implement, and refine front desk workflows to enhance efficiency and patient experience.
• Collaborate with leadership on integrating new technology, including scheduling software, payment systems, and digital client forms.
• Identify operational bottlenecks and propose solutions to streamline administrative tasks and provider scheduling.
• Maintain compliance with industry regulations and best practices for clinic operations.

Marketing & Promotions Support

• Partner with the marketing and social media teams to coordinate special offers, product launches, and seasonal promotions.
• Ensure promotional inventory is adequately stocked and properly displayed in treatment rooms and the retail area.
• Track the effectiveness of marketing campaigns, gathering client feedback and reporting on sales impact.
• Assist in the execution of in-clinic events, VIP experiences, and patient loyalty initiatives.

Patient Satisfaction & Care

• Act as a primary point of contact for client concerns, ensuring prompt resolution and a superior customer service experience.
• Regularly assess patient feedback, implementing strategies to enhance service quality and client retention.
• Train staff on delivering a warm, personalized, and informative patient experience.
• Oversee patient follow-up procedures, ensuring post-treatment care instructions are communicated effectively.

Event & Staff Meeting Coordination

• Plan and organize team meetings, ensuring agendas are prepared and key topics are addressed.
• Coordinate special events, including staff training sessions, open houses, and promotional events.
• Support leadership in team-building initiatives that strengthen workplace morale and collaboration.

Performance Management & Growth Strategy

• Develop and implement strategies to improve front desk efficiency, provider utilization, and patient scheduling optimization.
• Identify opportunities to increase revenue through upselling, service bundling, and enhanced patient education.
• Monitor team performance, implementing training and support programs to drive professional growth and operational success.
• Work with leadership to refine clinic policies, ensuring consistency and excellence in service delivery.

About You:

You are a proactive, results-driven leader with a passion for delivering an exceptional patient experience. You excel at multitasking, organizing, and managing time effectively. Your ability to build strong relationships with both patients and team members creates a positive, collaborative atmosphere. You have a background in clinical management and business operations, and you're eager to take on the challenges that come with managing a growing clinic.

You will also have a commitment to personal and professional development, with the willingness to learn and grow with our brand. Familiarity with Karee Hays Esthetics and our mission is a plus, but we are committed to providing training to help you succeed.

Qualifications + Experience:

• Bachelor’s degree in business, healthcare administration, or related field preferred.
• Minimum of 10 to 15 years of management experience, preferably in a clinical or wellness setting.
• 5-7 years of experience working in medical spa
• 5-7 years of managing teams larger than 5
• 5-7 years operating a business in the beauty, fashion, wellness, spa, clinic or retail industry
• Strong knowledge of medical terminology and clinical practices.
• Highly confident personality as well as excellent communication and leadership skills.

Why Join Karee Hays Esthetics?
We prioritize the health, happiness, and growth of our team members. Here’s how we support you:

• Competitive salary plus performance-based bonuses.
• 401(k) with company matching for your long-term security.
• Paid time off (PTO), including holidays and sick leave – Take time to recharge when needed.
• Health, vision, and dental insurance stipend for comprehensive coverage.
• Employee perks, including discounts on products and treatments.
• A company culture that values collaboration, personal growth, and well-being.

If you’re ready to contribute to a dynamic, supportive team and help lead a clinic that focuses on empowerment, self-care, and patient experience, we want to hear from you.

Position Overview:

We are looking for an experienced Esthetic Nurse, Medical Esthetician, or Laser Technician to join our team. If you are passionate about skincare, enjoy connecting with clients on a personal level, and thrive in a collaborative environment, we would love to hear from you!

Job Responsibilities:

• Perform a variety of advanced medical aesthetic treatments, including laser therapies, chemical peels, microneedling, and facials.
• Conduct thorough consultations to assess clients' skincare needs and develop personalized treatment plans.
• Maintain detailed and accurate client records, ensuring compliance with clinic protocols and industry standards.
• Provide pre- and post-treatment care instructions to ensure optimal results and client satisfaction.
• Educate clients on proper skincare routines and recommend appropriate medical-grade skincare products.
• Collaborate with team members to ensure seamless client care and an exceptional clinic experience.
• Stay updated on the latest advancements in aesthetic treatments, skincare technologies, and industry trends through continuing education.
• Ensure all treatments are performed in accordance with safety guidelines and regulatory requirements.

Qualifications:

Nurse Practitioner (NP) or Registered Nurse (RN):

• Graduate of an accredited nursing program.
• Current licensure as an NP or RN, as required by Tennessee state regulations.*

Laser Technician or Medical Esthetician:

• Certification in laser technology or medical aesthetics, as required by state regulations.
• Minimum of 2 years of experience in medical aesthetics or cosmetic dermatology.

* Licenses must be valid in the applicable state or disclosed to the hiring team.

Preferred Experience & Skills:

• Proficiency in laser treatments and familiarity with various laser technologies.
• Strong knowledge of skincare products and their applications.
• Excellent communication and interpersonal skills, with a focus on building trust and rapport with clients.
• Detail-oriented and committed to providing high-quality care.
• Passionate about aesthetics and delivering natural-looking results.

What We Offer:

• Competitive Compensation – Base salary plus performance-based incentives.
• Employee Perks – Enjoy exclusive product discounts and treatment perks.
• Continuing Education – Opportunities for professional growth and skill enhancement.
• Supportive Work Environment – A collaborative team that feels like family.

If you are ready to take your aesthetics career to the next level and be part of a team that values expertise, education, and exceptional patient care, we’d love to hear from you!