Shipping policy
SHIPPING POLICY
We currently ship to all 50 states.
We currently ship to all 50 states.
Order Processing: Orders are processed within 4-6 business days. Once your order ships, you’ll receive an email with a tracking number.
Need Additional Assistance? For any inquiries regarding your order, please give us a call or email us at info@kareehays.com. We’re here to assist you!
Overnight Shipping Policy
All overnight shipping orders must be placed before 12:00 PM ET, Monday through Thursday, to be shipped the same day.
We do not offer overnight or Saturday delivery on Fridays.
Orders placed for overnight shipping on Fridays will ship the following Monday for Tuesday delivery.
2nd Day Shipping Policy
All 2nd Day shipping orders must be placed before 12:00 PM ET, Monday through Thursday, to be shipped the same day.
Orders placed after 12:00 PM ET or on Fridays will ship the following Monday.
Please note: 2nd Day shipping refers to business days only and does not include weekends.
RETURNS AND EXCHANGES
We gladly accept returns of unused items in their original packaging within 30 days of receipt. Please note that returns not adhering to our policy* will be declined and sent back to you.
*Items that cannot be returned include those in non-resealable condition, such as:
We gladly accept returns of unused items in their original packaging within 30 days of receipt. Please note that returns not adhering to our policy* will be declined and sent back to you.
*Items that cannot be returned include those in non-resealable condition, such as:
- Unsealed
- Used (except for damaged or faulty items)
- Relabeled
- Refilled
- Pierced
- Items that are partially missing or part of threshold-based GWPs/Exclusive Sets
Refunds to credit cards may take up to 10 business days to process, depending on your bank’s policies. Unfortunately, we cannot expedite this timeline. PayPal refunds, however, are processed immediately. If you have any questions or concerns about your purchase or the service received, please reach out to us at info@kareehays.com. We’re here to help and will do our best to assist you.